Bono Plumbing has been family-owned and operated by Bob Bono and his wife Angie since they established it in 2014. A few years ago, their son Tony joined the business as a full-time plumber and is looking forward to carrying on the family business in the future. Bono Plumbing is fully licensed, insured, and bonded to give our customers peace of mind.
Bob is a third-generation Master Plumber with 26 years of experience in the industry and a Certified Backflow Tester. His integrity, impeccable work ethic, and commitment to excellence were instilled in him years ago by his father who owned Bono and Sons Plumbing. Bob learned from his father to “Treat your customers fairly and honestly; the same as you would want to be treated if you were a customer” and he lives out that motto every single day on the job.
Our vision is to be your local, premier plumbing company providing outstanding customer experience and the highest quality service for all plumbing needs. We work endlessly to develop our customer loyalty and invest in the lives of our employees for the betterment of our families, our trade, and our community.
At Bono Plumbing, we strive to provide superior plumbing services backed by our employees, or owners, and our customer loyalty. We are grateful for every client and are committed to their comfort and safety by providing our industry’s most knowledgeable, well trained, and trusted technicians. We invest in every employee by providing innovative training, compassionate service, and honest communication. When you can Bono Plumbing you can always expect our best.
Bob Bono Owner/Master Plumber
Angie B. General Manager/Co-Owner
Jennifer R. Office Manager
Tony Bono Plumber
Chris P. Plumber
At Bono Plumbing, we are a local, Christian family-owned company and take pride in going above and beyond to take care of our customers. Our company is always ready to take care of any problem you may have with your plumbing systems. We know your time is valuable and we have made it our goal to go above and beyond your normal expectations for a plumbing service company we assure our customer satisfaction. As homeowners, we understand how critical it can be do get efficient and professional repairs and services. This is why we modeled our company behind this goal. We want to leave every customer’s home with no plumbing issues and a smile on their faces.
Bono Plumbing offers a variety and a complete list of plumbing services included with Residential and Small Commercial Repair and Installs to include water heaters, Toilet Tune-ups and Backflow Testing and Repair. Our coverage area includes the metro areas of St. Charles and St. Louis Counties and the local surrounding areas.
Win, Win, Win!
We ensure that all of our words and actions are in the best interest of our team, our company, and our customers as we strive for excellence.
Do What’s Right
We infuse every word and action with honesty, fairness, and respect in an effort to create an environment of trust. We hold ourselves accountable for our choices and their results. Doing what’s right is not always the same as doing what’s easy.
Lead By Example
We understand that there is no other way to lead than from the front. We cannot lead if we are unwilling to DO. We cannot teach or expect anyone to follow our leads if we haven’t done the work ourselves and set the standard for what to do and how to do it.
Keep a positive mindset to push through challenges. Even on a cloudy day the sun will shine again. Don’t let yesterday’s problems weigh you down. Stay present and strive for positivity pushing forward.
We are passionate about learning and seek to constantly improve and innovate. We are not afraid to make mistakes and we learn from others as well as from our challenges and successes. We stay abreast of the latest industry trends and technologies by providing ongoing training to our team.
Enjoy the Journey
We take time to smell the roses making sure that our team feels appreciated and valued.
Communication is Key
We communicate with each other and with customers effectively to build thriving relationships that drive company success.
Work with Intensity
We value and reward people who go farther than the distance necessary, apply all their unique talents to the task at hand and act with clarity intention and grit.
Give a Little, Get a Lot
We believe that making a profit shouldn’t be the only goal of our business. By supporting local events and charities, and offering low cost maintenance to our dedicated customers, we always see a return on our investments.
Wow Every Customer
We put the customer at the center of everything we do by actively listening to their needs and developing a strategy to address their concerns so that we exceed their expectations every time-no matter what.
Build Relationships and Deliver Results
We realize that relationships deliver results because we can’t do our jobs without each other. When a person goes above and beyond in this area, they own their own impact on our business. They dive deep to understand how and why our customers tick. We’re all about providing great service to our customers, to our communities, and to each other. A true champion of this mindset takes pride in knowing that we’re making a real difference by working together.
Stay Humble, Hustle Hard
We work hard every single day, digging deep to do the things others won’t with a sense of joy and real purpose. We never forget where we started or the people along the way that helped us get here. We allow the capable people on our team to be the heroes and lead in a way that allows others to shine.
We pride ourselves in our ability to provide every customer with an efficient solution without breaking the bank. Call us at 636-206-7853 we promise you’ll be glad you did.